Prices & Payment
All prices are in Australian Dollars. Delivery charges are not included in the prices quoted. Sybella Jewellery accepts payment by most major credit and debit cards. Payment is taken once Sybella Jewellery has established that we can fulfil your order and stock availability. Sybella Jewellery will not charge your credit or debit card until your order is ready to dispatch.
Delivery is within 5 working days. All items are despatched by courier & the cost will be added to your invoice. Sybella packaging is optional & will incur an additional charge which will be added to your invoice.
You have the right to cancel your order within seven working days. It is your responsibility to give notice of your wish to cancel within this cancellation period by email. You are under a duty to take reasonable care of the goods. The goods must be returned in saleable condition at your expense and we would recommend for your own protection that you use a recorded delivery service. Should you order, details of this right will be sent to you with your confirmatory e-mail.
After-Sales Services and Guarantees
Our products carry a 1-year guarantee against manufacturing, threading or tarnishing faults.
Complaints regarding the goods or services supplied should be made to:
PO Box 44
DOUBLE BAY NSW 2028
Telephone: 02 9363 1483
Mobile: 0412 463 992
You can e-mail or telephone us with your complaint.
Our normal office hours are 9.30am – 4.00pm Monday – Friday.
These Terms and Conditions do not affect any of your statutory rights.